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Deposit Problems / Re: Get my deposit back
« Last post by Raskalnikov on June 16, 2016, 04:43:22 PM »
Hey India,

This happened to me a couple of years ago.  You need to take action quickly.  Have you moved out or are about to move out?  The money should have been put in one of the 3 deposit protection schemes and not kept by the agent.  You should have a receipt of the money being protected within 30 days of you moving in.  You'll need to double check that you got it and also just check what type of tenancy agreement you have.  Most people nowadays have a shorthold assured tenancy which is the one I'm most familiar with. 

Really get on this asap, you'll have more problems getting the money back if you wait.  If the money wasn't protected you can go after the agent or the landlord.  Just check this and keep us updated.

General Discussion / Re: Rats and Pests
« Last post by Psy on June 15, 2016, 09:44:34 PM »
Hi Jeni

We have a pretty similar problem.  I grew up in a new build but have spent just over a year living in London in an old house too.  I never knew that there were so many sash window houses still standing.  The problem is that the houses are so old there are so many holes for the rats to get in that you'll constantly be battling to keep them out and getting paranoid about sealing them up. And it's amazing how small a hole rats and mice can crawl through, even the size of a one pence piece. 

If they are such a problem I'd push with the council. They'll also be able to send out an exterminator if you need one but often they're not the best.  Have you contacted the landlord directly or have you always gone through the agency? 

Agency Fees / Re: No Fees?
« Last post by Ally on June 15, 2016, 04:59:44 PM »

They were called Home Sweet Home and they were backed by the MP for Hove Peter Kyle.  They were part of a larger group called Movement for Change and they produced a good information pack for tenants and they undertook regular inspections of letting agencies in the Brighton and Hove area to see whether they complied with regulations about displaying their fees. 

I haven't heard about them in a little while, I also think that they had some input into trying to ban revenge evictions.  I'm from Brighton originally and would help out with that sort of project if they're still operational.

General Discussion / MOVED: Agency Fees
« Last post by NRA_ceb_2016_577 on June 15, 2016, 03:52:21 PM »
General Discussion / MOVED: No Fees?
« Last post by NRA_ceb_2016_577 on June 15, 2016, 03:52:10 PM »
General Discussion / MOVED: Letting agents issue re deposit
« Last post by NRA_ceb_2016_577 on June 15, 2016, 03:44:33 PM »
This topic has been moved to Deposit Problems
General Discussion / Scumbag agent stories
« Last post by Rave_on on June 15, 2016, 03:36:41 PM »
Hi All,

Just had another quarterly inspection from my letting agent which was FUN as usual.  A 20-something bottom feeder with slicked back hair driving a crappy mini with a cheap navy suit wannabe.  To keep us all pepped please share your letting agent scumbag horror stories and let me know, is it true that all property agents are called Matt or Chris and drive minis?

Rave On
Deposit Problems / Get my deposit back
« Last post by India on June 14, 2016, 07:44:58 PM »
Hi, can anyone here help me?  My letting agency has claimed that they are under liquidation and that they don't have the money to return me my deposit?  Is there anything I can do? It was £700 and I really need it for the deposit on a new place.  I'm really unsure what my options are.

Housing Repairs / Carpet replacement
« Last post by katya on June 14, 2016, 06:47:18 PM »

I'm about to move out and the letting agency I'm using is saying that I need to replace the carpet and that they'll deduct money from my deposit.  They estimated that it would be £1100 of my £1200 deposit.  This is on top of check-out fees. 

I don't think there's anything wrong with the carpet and there are no stains. There is a small patch at the entrance to the door which is getting a little threadbare but the carpet looks like it's quite old.  Can anyone help me? 

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