Nine out of Ten Private Renters In London Have Experienced Serious Problems While Renting

for_saleNine out of 10 of London’s private renters have experienced at least four serious problems during their tenancy, including electrical faults, incomplete repairs and lost deposits. The survey commissioned by the Green Party London Assembly Member Sian Berry, asked 1,530 Londoners about their experiences, with nearly 70% of respondents writing in to share their stories. 

The results corroborate previous reports conducted by the Housing Charity Shelter which in 2014 found 61% of renters had experienced damp, mould, a leaking roof or window, electrical hazards, animal infestation or a gas leak in the previous twelve months.

Private renters often tolerate poor conditions due to the fear of retaliatory (also known as revenge) eviction. Many renters for example fear possible rent increases if they move or do not wish to provide their landlord with a justification for increasing the rent. In high-demand areas, landlords are able to evict tenants without reason and with just two months’ notice.

The recent law banning of revenge evictions  for tenancies starting after 1st October 2015 was hoped to give renters additional protection from eviction. However, many tenants are unaware of their rights. Moreover, the current revenge eviction legislation heavily depends on the tenant to negotiate with their landlord about disrepair before informing the council.

Very often cases are not investigated by local authorities due to lack of council funds and resources.  A recent study conducted by London Assembly member Caroline Pidgeon found that the ratio of environmental health inspections to number of private rented sector homes was as high as one in ten in Greenwich, but only one in 689 in Lewisham.

Figures gathered by Radio 1 Newsbeat through Freedom of Information requests show that more than half of local councils across England haven’t used their powers to investigate revenge evictions.

The magnitude of the problems facing the private rented sector were further corroborated by the Living Home Standard report produced by the housing charity Shelter. The report which asked 1,691 adults about their homes, assessed the affordability, neighbourhood, stability and living conditions of private renters.

It concluded affordability to be the biggest issue, saying people should “thrive” in homes, not just “get by”. It also found 24% of people were unable to save after paying their rent or mortgage each month. A further 23% would struggle if their rent or mortgage costs rose. 18% said they had to regularly cut back on food or heating to meet escalating housing costs, with 20% having to sacrifice social activities to meet the bills.

The Renters Alliance helps renters with bad landlords and letting agents. If you have a story you would like to share, please contact the National Renters Alliance through our website or email us at

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