I'm about to move out and the letting agency I'm using is saying that I need to replace the carpet and that they'll deduct money from my deposit. They estimated that it would be £1100 of my £1200 deposit. This is on top of check-out fees.
I don't think there's anything wrong with the carpet and there are no stains. There is a small patch at the entrance to the door which is getting a little threadbare but the carpet looks like it's quite old. Can anyone help me?