I've been under a lot of stress over the past few months because we have a rat problem. Our apartment block is a victorian terrace in Oxford and there is a major rennovation project to the houses on our street. This seems to have forced rats into our property. We are really clean people, my husband and I are both professionals and we have two small children, one 3 and the other 9 months old. Besides the mess the kids make (which we clean immediately or right after they're in bed) the place is spotless and we keep all the food in containers or in the fridge/freezer.
Yet every night we can hear rats scurrying around which keeps us awake and when we go into the kitchen in the morning the place is trashed basically. It's affecting our family life and work.
We keep telling the letting agent about the problem but they say that it is our fault because we are dirty people. I'm really offended, we both have 2 degrees each and we clean the place constantly. The agent is not doing anything about it though and I think that they want us to feel bad about the problem even though it clearly isn't our fault considering it only started when the construction project started on our street.
Please could you give me some advice, it's hard enough sleeping with a 9 month old but the rats keep me up all night.
Also before anyone says anything we can't use rat traps because of the kids (I don't want any broken fingers) and I really know nothing about rat poison and don't want to risk it because of the kids again.
Any help anyone can give would be much appreciated.