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Recent Posts

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Deposit Problems / Letting agents issue re deposit
« Last post by wildingbe on June 12, 2016, 05:34:40 PM »
My letting agent has given me £100 out of £500 is this ok or is it wrong
General Discussion / Re: moved house
« Last post by john85_islington on June 12, 2016, 01:38:00 PM »

A lot of the time it depends on how soon you challenge.  It's sometimes easier with a letting agent if they're members of a letting agents scheme like NALA.  If your landlord or agent protected the deposit in one of the guarantee schemes you have three months after the moving date to file a dispute with them.  If it's any later or if the landlord never bothered with one of the schemes (naughty naughty) you'll probably have to go through the small claims court.  All depends really.  could you share any more info?
Agency Fees / Re: Agency Fees
« Last post by Sonya86 on June 12, 2016, 11:44:43 AM »
Hi All, 

In Scotland letting fees and resigning fees are illegal I believe.  I'm not sure about England. I know thought that there's a campaign group called Generation Rent which is trying to have them abolished. It seems like a fools errand because of the massively entrenched position of landlords and buy-to-let in England.

I will share this with you all though,  A few weeks ago I used the NRA to help me recoup money taken from my deposit last year when I moved out of the house I was staying in when I was finishing my PhD.  The old agency also tried adding extra money for reference checks whilst also keeping £800 for professional cleaning which they always do.  What was fun was the template the NRA sent me to get the agency to waive the referencing cost.  They asked for a subject access request which we put through for £10 and the agency backed down. 

Just wondering, has anybody else tried this and what successes/failures have you had?
General Discussion / Repairs
« Last post by Jack Robb on June 12, 2016, 11:07:08 AM »

I was wondering what I should do about my letting agent who is trying to charge me to have the gutters in the roof cleaned out.  They're trying to charge me £400 and possibly more since they say that the roof might need some more work.  According to the contract I signed it said that I had taken on a "full insuring and maintenance lease" and that the 1984 Landlord and Tenants Act didn't apply.  I'd really appreciate it if anybody could give me some advice. 

Agency Fees / Re: Agency Fees
« Last post by Xavi on June 11, 2016, 08:26:22 PM »

I am a Spanish living in London for a year to improve my English and the agent is charging me for extra things and does nothing, is not scam? I do not know how the lease works sector in this country but many of my Spanish friends complain about corruption, what can we do? Many people say that if the contract is written that there is nothing that can be done. that happens a little in Spain also with mobile phone contracts but what happens in Spain has nothing to do with the scams you see here
General Discussion / Rats and Pests
« Last post by JeniD on June 11, 2016, 07:41:32 PM »
Hi All,

I've been under a lot of stress over the past few months because we have a rat problem.  Our apartment block is a victorian terrace in Oxford and there is a major rennovation project to the houses on our street.  This seems to have forced rats into our property.  We are really clean people, my husband and I are both professionals and we have two small children, one 3 and the other 9 months old.  Besides the mess the kids make (which we clean immediately or right after they're in bed) the place is spotless and we keep all the food in containers or in the fridge/freezer. 

Yet every night we can hear rats scurrying around which keeps us awake and when we go into the kitchen in the morning the place is trashed basically.  It's affecting our family life and work.

We keep telling the letting agent about the problem but they say that it is our fault because we are dirty people.  I'm really offended, we both have 2 degrees each and we clean the place constantly.  The agent is not doing anything about it though and I think that they want us to feel bad about the problem even though it clearly isn't our fault considering it only started when the construction project started on our street.   

Please could you give me some advice, it's hard enough sleeping with a 9 month old but the rats keep me up all night. 

Also before anyone says anything we can't use rat traps because of the kids (I don't want any broken fingers) and I really know nothing about rat poison and don't want to risk it because of the kids again. 

Any help anyone can give would be much appreciated.

Agency Fees / Re: Agency Fees
« Last post by catulus on June 11, 2016, 04:45:30 PM »
This happens all the time and it's like an extra tax on renting. Is there a catalog where you can search the city where you want to move to and the agencies operating there with their fees listed?  It would really help to compare the different agencies and hopefully drive the bad ones out. 

General Discussion / Re: Damp issues
« Last post by catulus on June 11, 2016, 04:40:34 PM »
I might be having similar issues but my landlord has said that if I report the damp to the council he won't give me a reference when I move out.  I might be moving out in the next couple of months because the place is an absolute sh*thole and my contract is up.  I was thinking of looking for some sort of compensation but if I leave complaining until after I move out won't it be difficult to prove later if I want to take it further?
General Discussion / Re: New rental agreement
« Last post by Simon88 on June 10, 2016, 09:47:00 PM »
I'd be interested in a contract review service too but can't see that on any of the membership options on the site.
Agency Fees / Re: Agency Fees
« Last post by Simon88 on June 10, 2016, 09:44:22 PM »
Hi All,

This is a bit of a joke really.  I got charged £200 for reference checks and the old letting agency charged me £50 for a reference.  When I added everything together it was easily over £1k when I add contract signing and check -in and check-out fees.  There are 3 of us sharing so the cost was split but it did take the mick.  We are interested in how we might try to get that money back, if somebody from the NRA is reading this please let me know.  If it isn't too much hassle it might be worth giving it a go. 
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